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Square Enix temporarily suspends Dragon Quest X 3DS shipments in Japan

Posted on September 9, 2014 by (@NE_Brian) in 3DS, News

Dragon Quest X players on 3DS have been experiencing issues with the game. As such, Square Enix has temporarily halted further shipments.

While problems are being examined and Square Enix is close to reaching a solution, it may be still difficult to log in during peak times. Due to cloud streaming, there has been sound skipping as well. The sound issue was reduced somewhat with maintenance that was carried out yesterday and the developers will address the problem in further maintenance periods. These problems are only affecting the 3DS version since it uses cloud technology unlike the Wii U, Wii, and PC releases.

Square Enix says it underestimated the capacity needed to support all simultaneous players for the 3DS version. In order to allow for a smoother experience for existing players on Nintendo’s handheld, the company is cancelling further shipments of the game temporarily. Small shipments will pick up on September 11.

Square Enix plans to give free playtime as compensation for those who have already registered some playtime until the game can be properly experienced during peak hours.

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