Switch owner sends system in for repair, gets it back with ability to download old save data via cloud icon - Nintendo Everything

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Switch owner sends system in for repair, gets it back with ability to download old save data via cloud icon

Posted on March 18, 2017 by (@NE_Brian) in News, Switch

Update: Before anyone jumps to conclusions about Switch receiving a cloud save system, the validity of Patsuann’s video and claims have been brought into question. It seems that any user can see that icon and is for Zelda’s patch rather than save data.


Original: Reddit user Patsuann was experiencing issues with his new Switch system, prompting it to be sent in for repairs. Upon receiving it back from Nintendo, save data for Zelda: Breath of the Wild was missing. That’s not where the story ends though. Fortunately, everything turned out just fine.

Patsuann came across a mysterious cloud icon on the Home Menu. After selecting it, a message appeared with the ability to download old save data. This is the same data Patsuann had prior to sending in his system. Once the download process finished, Patsuann’s old save was present.

Here’s a closer look:

Speculation has now begin that Switch is capable of using cloud saves, and that the functionality is coming in the future. I’m not ready to make such a claim, but we do know that Nintendo has the ability to let users who send in their system for repair to recover save data.

Source, Via

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  • Tlink7

    Pretty awesome! Wonder if this will be locked behind the online paywall when the feature is officially released?

    • ForeVision

      I hope not, it seems like a good base feature to have, but I can foresee some serious criticism if it’s behind a paywall.

      • AJK

        Lets be honest here though, people will criticize it no matter what form it takes. ‘Nintendo took too long with cloud saves, Switch is dead’ etc lol

        • ForeVision

          But such criticism can be put to the side as unnecessary complaining, whereas putting such a feature, that should really be included in the base package, is not.

          • AJK

            Its what Sony does already though, so it wouldnt be unprecedented.

          • ForeVision

            Could be, I am not aware of what Sony does, as I do not own a PS and have never been subscribed to PS Plus. I do think they’ll need more than this to give the online the weight it needs to be accepted by Switch owners.

          • nemo37

            Actually MS does this as well (ie you need an Xbox Live Gold subscription to do cloud saving). Steam is the only platform where cloud saves and the use of online features is totally free. Hopefully Nintendo adds more perks to their subscription service to make the purchase worthwhile (and hopefully it goes far beyond 1 NES/SNES VC every month with the user being able to keep the game only for the duration of that month).

          • Yoshi Talks

            Yes and no, this is only on the Xbox 360 but on Xbox One you don’t need Xbox Live Gold so I keep up my hopes for Nintendo doing the same but it seems unlikely

          • nemo37

            Oh you are correct. I just turned on my Xbox One to check and realized cloud saves are working (I’m not a Gold subscriber). I must admit this is a pretty good change from the X360.

          • Tide

            Instead of making you pay a flat fee Steam taxes every transaction on the platform. about 30% of a product’s sale goes to Steam and every marketplace transaction has 15% tax added to it. (10% to devs, 5% to steam). Honestly it’s a pretty good system,

      • Tide

        Personally i dont think the online price seems that bad. 17$ to 26$ a year is about 1.50$ to 2.50$ a month. Dedicated server alone would be worth that.

        • ForeVision

          But then we get to the point of will Nintendo actually use dedicated servers? I doubt they’ll come out and explain it publicly, so it will be up to people to fish out what exactly their paying for.

          I stick by my words in that Nintendo has basically bought themselves time until they start charging for it, but right now we still barely have any information about it, and the proposition doesn’t seem to be improving any time soon.

          • Tide

            Nintendo could easily rent servers from Amazon or another server farm. Pretty much all they got to do is factor it into their cost of operations and the server farm does all the upkeep and maintenance. The service also only charges you what you need/use so if you have 2mil or 2k users, the price will scale. It’s really simple and cost effective so it would very disappointing if they don’t take advantage of that.

          • ForeVision

            That is interesting, but even if they would, how would those paying for it know that they are indeed using them? I’ve heard many people say that those who pay for say PS Plus and Xbox Live also pay for dedicated servers, but an equal amount deny that and say it’s merely P2P and they’re harvesting people like grain for money.

          • Tide

            Depends on the developers. Ubisoft tends to do P2P to save money but Sony exclusives would be using the dedicated servers. We may see a similar trend with the Switch were first-party has the dedicated servers and 3rd party will provide their own.

        • ibo

          Tidehunter :V

      • FutureFox

        Keep in mind Nintendo’s online service will be much cheaper than Sony and Microsoft, even if MS allows cloud saves free on Xbox One the subscription itself is more expensive. And by more expensive we’re really talking about paying one treat coffee per month. So complaints need a little comparative reality here.

        • Rex Bagley

          If you have cloud saves emabled and the title from 360 is backwards compatible you retain all saves on the xbox one

        • Hilda Carrier

          It also won’t have half the value of live or pan, or Steam, which Is FREE.

          • FutureFox

            I guess that’s where the Switch’s differentiating factor comes into play. Its portable. If that’s to someone’s liking then those other options won’t matter, not even a free one.

    • Tlozbj

      I would suppose so, Sony does the same thing. They let you upload your save data to the cloud, but you need to be a member of PS Plus

      • Tlink7

        Hmm then it is likely for Nintendo to take the same approach. Thanks for the info ๐Ÿ˜€

        • Tlozbj

          Ye welcome :3 Though atleast with Nintendo the most it could cost would be $30, unlike Sony’s $50-$60

          • ForeVision

            But that brings us on the topic of what exactly do we receive for those $30? What I’ve heard of how Online works so far, isn’t a lot to be positive about (Bomberman R).

          • Tide

            The online currently is still being implement which is probably the main reason we aren’t paying yet.

            Currently we know we’ll get a free NES/SNES game each month online play (most likely a rental), an app for friends list and voice chat, we get online play and “exclusive deals”. The deals will likely be My.Nintendo lvl of disappointing.

            Rumors have said that we’ll be get another community setup similar to Miiverse, with the addition of leaderboards.

          • ForeVision

            So all in all, what in there is warranting one to pay for online, save for the online itself being mandatory to get the most out of games like Mario Kart 8 and Splatoon 2?

          • Tide

            I think its a steal for cloud saves, updated and maintained online, a phone app and a free NES/SNES game with online each month. I personally think its good to support developers who do good work and generally Nintendo may be behind, but the quality is top notch. If their online is modern enough for ppl to use fluently then i think it definitely should be supported. May scare down the prices of X Gold and PSN as well.

          • impulse101

            No it wont. That’s like saying that Kia pricing is going to scare Mercedes to lower their prices. For monthly rentals of 8bit games? When PSN Gets AAA games for free

          • Tide

            https://www.reddit.com/r/PlayStationPlus/wiki/list/fullna

            There are definitely some good games, but the free games are cheap, under performing, or PS3 titles. Even the triple A titles from the Sony are outdated titles as well such as the recent examples of Tearaway and Lilbigplanet 3. Also you still pay for the free games, it’s a baked in part of the subscription fee.

          • impulse101

            Wow this sounds bad, I’m not going to be paying for this. With Sony i get 24 free games a year that i own for life, not a month. Also I actually need online for Sony to play Overwatch etc… For Nintendo, online isn’t necessary for me as it will just be used for the 1 or 2 great games a year that come out

          • nemo37

            Your sentiment is correct (ie the PS Plus service is of better value than what Nintendo is so far detailing about their service). However, PS Plus games are not really free since you are paying for a subscription and they are not available for life because if your subscription lapses the games will become unavailable.

          • Tide

            That’s great for PSN and X-Live Gold, but those are long since established services. Here’s the main point though, online for both of those cost 60$ – 120$ based off the membership a year, and Nintendo online is 15-25$ a year. Even at their best and Nintendo at it’s worst, the other two consoles are charging you more than double.

            If you aren’t happy with the free games, or the other features provided by PSN or X-Live Gold, you cant opt out of them. They are baked it and you gotta pay it. Both are valid models, and the cheaper method for Nintendo may end up being the smarter route. Also for 60-120$ a month, couple free games each month is the least Sony can do for the constant services outtages and security issues.

          • Izaal Daar

            But, as dar as I know the online multiplayer is really good in Fast RMXX

          • Tlink7

            I am interested to learn what Nintendo’s online will entail. You get free games with Sony’s programme, right?

          • ForeVision

            I’m just hoping they will release all the information, without withholding anything, at a reasonable time before the paid part starts, so people know what they’re getting into.

          • nemo37

            I do not own a PS4 (I assume everything I say will apply to that platform as well), but with a PS Plus membership on the Vita and PS3 you get some games per month (I would not call them free though since you are still paying for the subscription, but lets just say they are still of very good value). You also get to keep the games so long as you are subscribed to the service. In addition, you get discounts on other games as well.

          • Tlink7

            Thanks! If Nintendo gives us and lets us keep ”free” games as long as we stay subscribed, that would be pretty great!

          • Tlozbj

            You technically do, but you only can continue having them as long as you continue to pay for the service. Though they usually aren’t thay stellar, it usually is one “big game” or DLC expansion and some of indies. Example for March:

            – Tearway Unfolded (PS4)
            – Disk Jam (PS4)
            – Lumo (PS4, PS Vita)
            – Severed (PS Vita)
            – Earth Defense Force 2025 (PS3)
            – Under Night: In-Birth (PS3)

  • Dude

    I think storing data on their servers is relatively new to them and also rather costly. Perhaps they are waiting to implement these cloud data saves when the full online features come out this fall with paid services.

  • Justin McQuillen

    Yeah this is exactly what you can do with Steam

  • The truth-ier

    ms been doing this since 360, sony has been doing it for a little while, and nintendo still does not officially have it out….pathetic. Sure its coming, but the switch is like a flip phone, sure it calls, but lacks features and power of flagships

    • nemo37

      Your analogies are illogical (not that I expected more of you given your track record). You cannot add new features to a traditional flip phone whereas you can easily add them on the Switch (hence how this feature is coming to the system, something you acknowledged yourself). As for your statement saying it lacks the features and power of flagships, sorry but the Switch is the most powerful handheld console on the market and it is getting the vast majority of features the other systems have once its online service comes this fall. I find your criticisms of Sony and Nintendo consoles to be hilarious, considering your favorite game platform, the Xbox One, is neither a portable, does not have as many exclusives as Nintendo or Sony’s systems (my XOne has been turned on about 15 times over the past two years since I have bought it because it has very few games that are not available on PC), does not have as much power and hence runs multiplatform games worse than the PS4 (which is a pretty big fail on MS’s part because that was the entire point of XOne).

  • NintendoPSXTheSecond

    Sounds like it’s just for the purpose of data recovery after fixing problems. Which is to say, way easier than Wii U/3DS method of having to call it in and have them transfer it back to your account.

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