Nintendo support site offers up some advice regarding issues with unresponsive Joy-Con

Are you experiencing issues with unresponsive Joy-Con controllers on Switch? Nintendo’s support site has a new page on the matter, but it remains to be seen if it can actually be of assistance.

The page pertains to Joy-Con that aren’t responding or responding incorrectly when used wirelessly. It mentions a few things, such as applying Switch’s first update and decreasing the distance to the Switch console. Nintendo also calls certain places where the system shouldn’t be.

Here’s the full rundown:

1. Ensure your console has the latest system update.
2. Ensure the Joy-Con controllers are charged. How to
3. Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
4. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:
   • Behind a TV
   • Near an aquarium
   • Placed in or under a metal object
   • Pressed against a large amount of wires and cords
   • Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
5. Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
   • Cell phones, laptops, tablets, etc.
   • Wireless headsets
   • Wireless printers
   • Microwaves
   • Wireless speakers
   • Cordless phones
   • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

   In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

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