GameStop customer service responds to slightly higher price for Zelda: Wind Waker HD Limited Edition
Nintendo’s announcement for The Legend of Zelda: The Wind Waker HD Limited Edition listed a MSRP of $54.99. However, GameStop ended up charging consumers $59.99.
Some fans were curious about the discrepancy, and therefore decided to write in to the retailer’s customer service center for answers. GameStop did respond, and noted that its pricing is “based on many factors including current demand, features and availability.” While it’s true that MSRP usually indicates pricing, the message indicated that this isn’t always so.
The message in full states:
Thank you for contacting GameStop.com.
The price you are referring to is the Manufacturer Suggested Retail Price. This is the price that the manufacturer suggests retailers typically set for a particular product. However, retailers evaluate pricing based on many factors including current demand, features and availability. Often prices will follow MSRP but not always. Please note that prices at the store may differ from that of the website.
We value your feedback and will take your suggestion into account for future consideration.
If you have additional questions, we are here for you. You can respond to this email, or if you prefer to speak to someone directly, you can reach us 7 days a week 8am ? 8pm at 800-883-8895.
