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Ninjala dev issues statement on players repeatedly exiting the Matching Lobby after entering

Posted on August 21, 2020 by (@NE_Brian) in News, Switch

Ninjala

GungHo has addressed community concerns regarding players repeatedly exiting the Matching Lobby after entering.

The company started out its statement by mentioning that it is “working toward fundamentally resolving the situation in a future update.” Players are also asked to “not engage in this behavior.” GungHo did also warn that it has “the right to institute matching bans or suspend accounts in accordance with the Ninjala Terms of Service” depending on actions that “are deemed to be malicious” by monitoring player reports/logs.

Here’s the full statement:

Thank you for playing Ninjala.

At the present time, we have confirmed a number of cases in which players repeatedly exit the Matching Lobby after entering. We have also received considerable user feedback regarding this behavior.

The Ninjala team is aware of some of the reasons behind this behavior, and is working toward fundamentally resolving the situation in a future update.

We promise to do everything in our power to address the underlying issue. At the same time, the act of intentionally and repeatedly exiting the matching lobby and cancelling matching is one that greatly inconveniences other players, and we therefore ask that players not engage in this behavior.

Furthermore, be aware that the Ninjala team is consistently monitoring player reports and logs. If any such actions are deemed to be malicious, we reserve the right to institute matching bans or suspend accounts in accordance with the Ninjala Terms of Service.

The Ninjala team will continue to do everything to ensure a fair and enjoyable game environment for all players. Should you encounter any issues or trouble within the game, please do not hesitate to submit feedback to us via the inquiry form.

We hope you will continue to enjoy Ninjala.

Ninjala is currently available for Switch.

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