Nintendo updates warranty terms following FTC warning
The FTC recently issued a warning to Nintendo and a few other companies regarding their handling of warranties. In response, the Big N complied and has changed the language in its terms.
Speaking about the update, Nintendo passed along the following statement to USgamer:
“Nintendo builds high quality products, while also striving to exceed expectations when supporting our customers. We continuously review and refine our support policies to ensure they embody that commitment. As part of that effort, we have updated our warranty text to clarify that Nintendo provides warranty service for defects not caused by the user or by other unauthorized acts. Revised warranty terms can be found at support.nintendo.com.”
In the past, Nintendo’s warranty said: “This warranty shall not apply if this product: (a) is used with products not sold or licensed by Nintendo (Including but not limited to, non-licensed game enhancement and copier devices, adapters, software, and power supplies.”
It now reads as follows: “This warranty shall not apply if this product has been damaged by products not sold or licensed by Nintendo (Including, but not limited to, adapters, software, and power supplies).”
