Nintendo still trying to deal with connection issues surrounding Splatoon
Splatoon’s latest update has been causing issues for some users. While some players have been able to overcome them with a few simple steps, others haven’t been as lucky and have continued to experience problems.
There is at least a small bright spot with this situation. After a fan contacted customer support late last week, Nintendo acknowledged that Splatoon’s latest update has affected players’ connections. The representative mentioned, “this has been identified and escalated to our Head Office, and we are looking to ensure that this is resolved and that our servers are stabilised within the next few days.”
Here’s the full message from Nintendo customer support:
Thank you for your email to Nintendo.
I am sorry to read that you are continuing to experience an issue with your connection on Splatoon online.
We can confirm that due to the update that has occurred, some people are still having their connection affected. However this has been identified and escalated to our Head Office, and we are looking to ensure that this is resolved and that our servers are stabilised within the next few days.
We would recommend for you to continue trying over the weekend to see if you notice any improvements in the connection. We sincerely apologise for any upset or inconvenience that this issue has caused to you.
If you have any further questions or queries, please do not hesitate to contact us.
Thanks to John for the tip.
