Nintendo aware of long Wii U load times, freezing
Arguably one of the Wii U’s biggest weaknesses right now pertain to loading times. It takes quite awhile to boot up… well, pretty much everything. Switching between applications can take awhile. Even loading up a game isn’t the fastest.
Nintendo is aware of the long loads. It sounds like this is something that the company will be looking to improve going forward, at least.
According to Nintendo’s customer service site:
“We are aware that users are experiencing load times when they launch or switch between applications. We are exploring ways to enhance features for consumers’ overall experience.”
Some Wii U users have also been having issues with freezing and crashes. Nintendo advises the following:
Instances of system freezing are rare and unlikely to occur. If your system has frozen unexpectedly, do the following:
Reset your system by unplugging it from the wall for 10 seconds.
Ensure your system is kept current with available system updates (How to).
If additional assistance is needed, please contact us at 1-800-255-3700.
