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Nintendo on its online services, network latency and servers going down

Posted on July 3, 2020 by (@NE_Brian) in General Nintendo, News, Switch

During Nintendo’s 80th Annual General Meeting of Shareholders, president Shuntaro Furukawa was asked about Switch’s online services and the thought that network services go down easily. Furukawa responded by noting that there have been instances in which there’s been network latency or server crashes “where there’s a sudden influx of server access that exceeds our expectations”. “We take this feedback very seriously, and will continue to work hard so that consumers can use Nintendo’s products and services with security,” he said.

Furukawa’s full words:

“Regarding network services, there have been cases during limited-time online events or when we begin distribution of new content, for example, where there’s a sudden influx of server access that exceeds our expectations, resulting in network latency or servers going down. We want to address this by predicting the scale of access as accurately as possible in advance, and being ready with systems that can comfortably handle the volume. We take this feedback very seriously, and will continue to work hard so that consumers can use Nintendo’s products and services with security.”

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