Update (9/9): Bumped to the top. A GAME customer service representative has apologized for the issue, and promises a refund soon.
On Monday we became aware of an issue with some isolated orders. This has impacted a number of customers who pre-ordered the Wii U exclusive, Super Mario Maker. We have been working through crediting any pending transactions with our banking partners as a top priority. You should see these appear on your account over the next couple of days as we resolve everything ready for the product release on Friday.
Our warehouse are working hard and are packing everyone’s order ready for Friday. Please keep an eye out for your shipment confirmation email.
If you have any questions please contact our customer service team on this dedicated hotline number 01256 784400 or email us at [email protected]. We will also be posting updates on our @GAMEHelps twitter page.
Thank you for your patience and we apologise for any inconvenience caused.
Catherine WilsonHead of Customer Services
Original (9/8): Several people who have pre-ordered Super Mario Maker from UK store GAME have apparently had their bank accounts / credit cards charged multiple times. There are multiple reports on Twitter about people being charged around £235 yesterday (five times the game’s price) despite ordering only one copy. GAME responded quickly on Twitter and said that customers affected by this would get a refund within 24 hours.
However, it seems like the issue was not fully resolved as this morning, at least one person claims to have been charged an additional two times, for a total of seven times the game’s original price.
onster Hunter X and Monster Hunter Diary: Poka Poka Airou Village DX were once again featured during the latest episode of Capcom TV. The full recordings can now be seen in the archived videos below.
When Splatoon came out a few months ago, Nintendo teamed up with GameTruck to promote its game across North America. The two companies are partnering once again for Super Mario Maker.
On September 18, over 100 GameTruck vehicles will travel to major metropolitan areas in 27 states. Attendees will be able to play Super Mario Maker and submit their best levels at the end of their party for a chance to have their level shared across the country. GameTruck and Nintendo will choose the best user-created level and have it featured on play.nintendo.com.
More information can be found on GameTruck’s website here. For today’s full announcement, continue on below.
Last week, StarTropics hit the European Wii U Virtual Console. You’ll find footage of the game below.
Animal Crossing: Happy Home Designer will be receiving its planned update next week, Nintendo has announced. Players in Japan can download the upgrade starting on September 16.
This new update will add in a few new features. It will be possible to view other people’s homes, upload your own, and participate in monthly design contests.
Capcom is continuing to show off Monster Hunter X weapons. Today, we have full trailers for both the Long Sword and Great Sword. You can watch both below.
Seafoam Gaming’s brand new game Star Sky releases on the Wii U eShop today in North America and Europe. Check out some footage of the beginning of the game below:
As we prepare for the launch of Super Mario Maker this Friday, we’re highlighting some of the best, craziest, or most creative levels we’ve come across! On today’s episode, we play through the level that will turn your control stick rusty, Enjoy Mr. Blue Bones’ Wild Ride by ProJared!
If you have suggestions for levels we should play make sure to let us know in the comments!
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